1. Acceptance of Terms
By accessing or using WhichResume ("Service", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our Service.
These Terms constitute a legally binding agreement between you and WhichResume. You must be at least 13 years old to use our Service.
2. Service Description
WhichResume provides an online resume building platform that allows users to:
- Create, edit, and customize professional resumes
- Access multiple resume templates
- Generate PDF versions of resumes
- Utilize AI-powered content optimization features
- Save and manage multiple resume versions
- Access premium features through paid subscriptions
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time without prior notice.
3. User Accounts
3.1 Registration
To access certain features, you must create an account. You can register using email/password or through Google OAuth. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information as necessary
- Maintain the security of your password and account
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
3.2 Account Responsibilities
You are solely responsible for all content and activity on your account. We are not liable for any loss or damage arising from your failure to maintain account security.
4. Subscriptions and Payments
4.1 Subscription Plans
We offer two subscription tiers:
- Free Plan: 0 AI credits per month, 1 saved resume, and 1 PDF download per month
- Premium Plan: 300 AI credits per month, unlimited resumes, unlimited downloads, and access to all templates
4.2 Billing
Premium subscriptions are billed on a monthly or annual basis through Stripe, our payment processor. By subscribing, you authorize us to charge your payment method on a recurring basis until you cancel.
4.3 Credit Purchases
Users may purchase AI credits through credit packs. We offer the following credit pack options:
- Booster Pack: 100 credits + 10 bonus downloads for $7.99
- Pro Pack: 250 credits + 25 bonus downloads for $17.99
Credits are non-transferable and never expire. Bonus downloads are consumed before monthly download limits and are non-transferable.
4.4 Automatic Renewal
Subscriptions automatically renew unless canceled before the renewal date. You can cancel at any time through your account settings.
4.5 Price Changes
We reserve the right to modify subscription prices. Price changes will apply to your next billing cycle after providing 30 days notice.
5. User Content
5.1 Ownership
You retain all ownership rights to the content you create using our Service, including resume content, personal information, and any uploaded materials.
5.2 License to Us
By using our Service, you grant us a limited, worldwide, non-exclusive license to:
- Store and process your content to provide the Service
- Create backups for data integrity
- Generate AI-powered suggestions and improvements
This license terminates when you delete your content or close your account.
5.3 Content Responsibility
You are solely responsible for the accuracy and legality of content you create. We do not verify resume content and are not liable for any inaccuracies.
6. AI-Powered Features
Our Service includes AI-powered features for content optimization, powered by OpenRouter. You acknowledge that:
- AI suggestions are generated automatically and may not always be accurate
- You should review and verify all AI-generated content
- AI features consume credits at fixed rates: Job-fit scans cost 10 credits, field optimization costs 1 credit
- We are not responsible for the accuracy of AI-generated suggestions
- Your content may be processed by third-party AI providers as disclosed in our Privacy Policy
- Monthly credits reset on the 1st of each month at midnight UTC
7. Acceptable Use
You agree not to:
- Use the Service for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Abuse, harass, or harm other users
- Upload malicious code or viruses
- Scrape or harvest data from the Service
- Circumvent usage limits or payment systems
- Share your account credentials with others
- Create fraudulent or misleading resume content
- Violate any applicable laws or regulations
We reserve the right to investigate violations and take appropriate action, including account termination.
8. Intellectual Property
8.1 Our Rights
All intellectual property rights in the Service, including software, templates, designs, logos, and trademarks, are owned by or licensed to us. You may not copy, modify, or distribute our intellectual property without permission.
8.2 Feedback
Any feedback, suggestions, or ideas you provide become our property and may be used without compensation or attribution.
9. Limitation of Liability
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW:
- We disclaim all warranties, express or implied
- We do not guarantee the Service will be uninterrupted or error-free
- We are not liable for any indirect, incidental, or consequential damages
- Our total liability shall not exceed the amount you paid us in the past 12 months
- We are not responsible for employment outcomes or hiring decisions
10. Termination
10.1 By You
You may close your account at any time through account settings. Upon termination, your access to paid features will cease immediately.
10.2 By Us
We may suspend or terminate your account if you violate these Terms or for any other reason at our discretion, with or without notice.
10.3 Effect of Termination
Upon termination, we will delete your data according to our Privacy Policy. Some provisions of these Terms survive termination, including intellectual property rights and limitations of liability.
11. Refund Policy
All sales are final. We do not offer refunds for Premium subscriptions or credit purchases. For complete details, see our Refund Policy.
12. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the modified Terms.
Important: These Terms of Service constitute a legal agreement. Please read them carefully. By using WhichResume, you acknowledge that you have read, understood, and agree to be bound by these Terms.